Renew Platform
Renew is a SaaS platform connecting tenants, owners, property managers, and suppliers — streamlining lease renewals and communication.
Client
Virtual Agent
Specific Role
UX Design
UI Design
Frontend Dev
Problem statement & the process
Defining the problem we're solving
Problem
Lease renewals were manual and error-prone. Documents went missing and landlords were left in the dark, creating confusion and risking lost managements.
The Process
Using a design-thinking approach, we guided property managers through a structured renewal flow and gave landlords a clear, trackable journey with options at every step.
User flows / Wireframes
Prototypes
No prototypes available. I am seeking clearance from Virtual Agent to display these on my portfolio.
Results
Metrics & Measurements
Productivity
50% increased team productivity.
Operations
Zero paperwork / paper trails.
Communication
Zero back-and-forth emails between parties.
Efficiency
Average of two minutes to fill in and complete a renewal.
Final Product
A couple of representative screens from Renew.
